Thursday 28 February 2008

How does a code of practice cope with varying degrees of ethics for international PR?

This week I chaired the CIPR Education and Skills Sector Group’s panel discussion on ‘Building contacts with international media’. Needless to say the subject was popular with universities and we had a turnout of around 80 people. However, the session got me thinking about the varying degrees of ethics in the PR-journalist relationship around the world and how being a member (as I proudly am) of an organisation like the CIPR, signed up to a code of practice, actually sits with being able to manage a successful PR campaign.

Let’s take an obvious example discussed at the event: China. Every university in the UK is interested in China. The largest proportion of overseas students come from there: they arrive in the UK, pay the highest level of fees and go back home after their course and spread the word to other families about their university.

Now, at yesterday’s panel discussion it was made very plain that payment for editorial is commonplace in China. This isn’t advertising, this is actually handing a brown envelope of cash to a journalist to ‘persuade’ them to write about your organisation, product or story. We learned (lots of raised eyebrows in the room) that at Chinese press conferences it is again commonplace to order the room according to a hierarchy of journalists: the most ‘important’ (or influential, perhaps we should say) sit in the front row where they are welcomed by hefty brown envelopes and served tea and coffee to their liking throughout. As the rows go back, the envelopes get smaller and the service gets less attentive.

We also learned that India is increasingly adopting this approach to the PR-journalist relationship.

So, given that we were holding this event under the umbrella of the CIPR who have a very clear code of practice for PR professionals in the UK, and, let’s face it, the raised eyebrows in the room can only mean that most people think the Chinese practice is somewhat unethical, how do we cope with globalisation and the increasing demand for international PR approaches? Is it any different to taking a journalist out for lunch, or to buying advertising space in a newspaper and just ‘by coincidence’ there being a mention of your product, company, service, findings or whatever it might be in the same paper just a few pages later? I think it is. Perhaps the press isn’t always quite as free and fair as we might like to think it is, but they too have ethical standards.

Or is this really a question of ethics at all? Is this just actually a question of business practice and how such practices vary from country to country? Should we engage with such practice in order to get the international coverage for our organisations or clients that we so need, or should we maintain our British PR practices and just hope that they will work? I think some kind of middle-ground needs to be found (yes, I’m sitting on the fence), and a way worked out to engage with media in such countries without compromising our professional or personal integrity.

There’s also part of me, looking back to my student days and thinking about cultural identities and difference, that likes this difference and embraces the challenge that it presents us with. In a globalised society, isn’t it somehow refreshing that such cultural differences still exist and we don’t just have one great homogenised system of working? From an ethical point of view I don’t like it one bit, but from a cultural point of view the difference excites and interests me. I’m not saying the practice is right, but what is right is that different forms of PR practice exist. Difference is good. Without difference in such practice, and different ethical viewpoints, how do we actually continue to test our own values? How do we know what is ‘good’ if we never have any ‘bad’? We can only test and reinforce our own values if we have something to compare them with, and for that reason if for no other, we need to embrace difference.

Monday 25 February 2008

A dazzling smile

Picked this up today from "For blog's sake". Very funny, and a great example of how you have to be careful with everything you publish online!

Saturday 16 February 2008

Science and the Media: You and Yours

There was a really good 12 minute segment on You and Yours yesterday on Radio 4 (Friday 15th February) on Science and the media. Definitely worth a listen.

Tuesday 12 February 2008

Where have all the ties gone?

I think my partner might be getting a little suspicious about where all of his ties keep disappearing to. You see, without him knowing, I have been secretly stealing them (not such a secret once he sees this) for a training session that I am delivering in a couple of weeks time. The session is entitled "Working with Broadcast Media" and is designed for a small group of academics not as media training, but to get them thinking about how they might work with various types of broadcast media to communicate (or dare I say it, publicise) their research. Whenever I deliver presentations or training on this particular subject I love doing a turn on what not to wear (or what to wear), but this time I've decided that it really needs props. As such I am currently hunting down the following items:

- a classic white lab coat (preferably one bearing a University logo): the staple attire of all scientists on TV (and they never bother to iron out the creases of that lab coat that the press officer has just handed them!)

- a bright bold jumper: I have just the one in mind but the academic that I saw wearing it on TV once probably wouldn't lend it to me for this purpose. I don't remember what his research was about but, boy, do I remember that jumper!

- ties with tiny detailed patterns (particularly where the weave of the fabric is made obvious to look nice): particularly hard on the eye on video watched online

- anything in tweed: looks great for an autumn-winter season ladies suit, but not friendly to the camera

- small pin-stripes: again, not so good for online video

- a big pair of earrings: hmmm, might have some of these in my own jewellery box!

Changing the face of Coventry

Now, Coventry doesn't have the best of reputations. Being said to be "sent to Coventry" is no good thing, and Hitler clearly didn't think much of the city either when he chose to drop a considerable amount of explosive on in over 50 years ago. Some visitors consider the ring-road to be an impenetrable barrier, while others (including Coventry residents) don't even bother to get close the ring-road, let alone on the inside of it - the area currently deemed to be Coventry City Centre. So, I was intrigued by the recent invitation to a presentation for local business leaders on the regenration plans for Coventry. This is all very exciting to me, and the plans are great. But I approached the meeting, as one would in such circumstances, with my 'communications professional' hat on. The presentations were good, the talks inspiring, and the comments and questions well thought out and, mostly, encouraging. But I can't help thinking that the City is missing out a key audience group in their plans for the City centre. They're right to keep on about establishing Coventry's brand and USP, but I can't help thinking that they just might be missing an essential audience group out of their consultation...

Occassionally at weekends I might venture into the city centre. Generally speaking it is heaving with young people - mostly teenagers. Although the Council's research shows that residents don't want to go into the city centre, here is one set of people that clearly do! And yet the approach to communicating and consulting with residents doesn't really tap into communications tools that would reach this essential audience group. Instead of (or at least in addition to) relying on the local print media and radio stations, coupled with a fairly well-hidden web presence, why aren't the Council and partners using blogs and social media to reach residents of the City - and those that are essential to the future of the City? It strikes me as a no-brainer to have a facebook group geared at showing support for the regeneration plans. But I can't find it. Perhaps I may well just have to create it myself, being the big fan that I am of everything they are currently talking about doing.

Monday 4 February 2008

Moving in to a new target audience group

My partner and I went to New York last week where he suprised me (suprised because it's taken him a while) by proposing on my Birthday. So, in typical naughties-style I couldn't wait to get home and online to update my facebook relationship status to "engaged". Soppy, hey? But the point is this, on the one hand it has been an exceptionally effective communications tool enabling us at the click of a button to spread the news of our engagement without having to text, phone or email everybody. On the other hand, I have realised that by clicking that little button I am now a target for a whole new type of advertising. I have just been targetted by Ocean Finance offering wedding loans. Clever! Having been working out a budget for the wedding, I might just be needing that loan!!!